Terms of use

A copy of the Swap141 terms of use, also at swap141.com/terms. Both always say the same.

Last updated 14 November 2026

These terms are an agreement between you and Cheah Investments Pty Ltd (ABN to be added) ("we", "us"), which runs Swap141 ("Swap141", "the app"). By using the app, you agree to them. Please also read our privacy policy.

1. Who can use Swap141

• You must be 18 or over, and a parent or carer of the kids you add.
• One account per adult. Keep your password private. You're responsible for what happens on your account.
• Kids don't have their own accounts. Any kids' features are run by you, on your account.
• Up to 4 adults can share one family, each with their own account. Only invite adults who care for the kids. The person who set up the family can remove adults, and anyone can leave.

2. The 1 for 1 promise

• Swaps are always one item for one item, within the same collection.
• No selling, buying or asking for money or extra items, in the app or at a swap.
• Gifts and donations are free and voluntary.
• Only list items your family actually has.

3. Meeting and swapping safely

• Local swaps happen at the swap spots shown in the app: busy public places like supermarkets, libraries and shopping centres, or approved partner venues. Meet at the main entrance or inside, at the agreed time.
• Bring another adult if you can. Never go somewhere private with someone you don't know.
• Check opening hours with the venue. Swap spots don't supervise swaps, and listing a place doesn't mean the venue endorses Swap141.
• You decide whether to go ahead with a swap. Swaps happen between families, not with us. We don't inspect items or attend swaps.
• If something feels wrong, leave, and report it in the app. If anyone is in danger, call 000.

4. Be kind and be reliable

You agree not to:

• harass, threaten, pressure or mislead anyone, or behave in a way that makes another parent or a child uncomfortable;
• use an offensive or misleading name;
• use the app to sell, advertise, collect other people's information, or contact children;
• create fake accounts or swaps, or try to game badges, limits or ads;
• interfere with the app, or try to access information that isn't yours.

Turn up to swaps you've agreed to, or cancel in good time. Missed swaps appear on your record. Repeated missed swaps can pause Local swaps for a while, as explained in the app.

5. Reports, blocks and suspension

You can report or block any parent. We review reports and may warn, pause or remove accounts that break these terms, or that we reasonably believe put others at risk. Where it's safe and reasonable, we'll tell you why.

6. Free swaps, videos, ads and Collection passes

• Swap141 is free to download. Your first swap each week is free. After that, you can watch a short video to unlock each swap.
• The app shows ads provided by Google AdMob. You'll never be required, or rewarded, to tap an ad.
• A Collection pass is a one-off purchase that removes swap videos and ads for one collection until that promotion ends. It's not a subscription.
• Purchases are made through the App Store or Google Play, under their terms. Refunds are handled by Apple or Google.

7. Collections and brands

Collection, character and store names belong to their owners. Swap141 isn't affiliated with, or endorsed by, any store, restaurant or brand. Swap spot locations come from OpenStreetMap and may not always be up to date. See our data credits.

8. Changes and availability

We may change, pause or stop parts of the app, and we may update these terms. If a change matters, we'll tell you in the app before it applies. If you don't agree, you can stop using the app and delete your account.

9. Our responsibility

• Nothing in these terms excludes your rights under the Australian Consumer Law, including consumer guarantees that can't be excluded.
• To the extent the law allows, we aren't responsible for what other parents do, for items swapped, gifted or lost, or for what happens at a swap.
• To the extent the law allows, our liability is limited to resupplying the service, or the cost of having it resupplied.

10. Ending your account

You can delete your account at any time in the app (Profile, then Settings and privacy, then Delete account) or by asking us.

11. The law that applies

These terms are governed by the laws of Victoria, Australia.

12. Contact

Questions about these terms? Email support@swap141.com.