Privacy policy

A copy of the Swap141 privacy policy, also at swap141.com/privacy. Both always say the same.

Last updated 14 November 2026

Swap141 ("the app") is run by Cheah Investments Pty Ltd (ABN to be added) ("we", "us"). This policy explains what we collect, why, who can see it, and the choices you have. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).

The short version. We collect only what the app needs to arrange fair swaps. Other parents see your first name, last initial and suburb, never your kids' names. There's no chat and no photos. We never store your exact location, and we never sell your information.

1. What we collect

What	Why
Email address and password (the password is stored scrambled, never in plain text)	To create your account, sign you in, and send sign-in and password reset emails.
Date of birth	To check you're 18 or over. Only you can see it.
First name and last initial	So other parents know who they're swapping with.
Postcode and suburb	To find swaps and swap spots in and around your suburb. Your postcode is private.
Family members: which adults share your family (up to 4), who set it up, and single-use invite codes	So the adults in a family can share the same kids, collections and passes. Adults in a family see each other's first name and last initial.
Your kids' nicknames, emojis and collections, including the items you star as ones they really want	To track which items each kid has, needs and has spare, and to show matches for starred items first. See section 2.
Friends, swaps and gifts: friend codes and requests, who you swap with, the items, the swap spot, the day and time, "I'm here" check-ins, swaps done and missed, cancel reasons, and badges	To run swaps, keep them fair (such as the weekly free swap and limits on active swaps), and show a simple record of reliability.
Collection suggestions and votes: the collection you suggest (name, store, when it runs, an optional note) and which ideas you vote for	To decide which collections to add next. Suggestions are never shown to other families, and other families only see vote totals, never who voted.
Reports and blocks	To keep the community safe and act on problems.
School (coming soon; only if you add your kid's school with the school's code)	To offer the school as a swap spot to families from the same school.
Settings: who can see you, notification choices	To respect your choices.
Notification token (if you allow notifications)	To send swap requests, reminders and updates to your phone.
Venue applications: business name, ABN, address, contact name, role, email and phone	Only from venue owners who apply to become a swap spot, so we can review the application.
Messages to us	When you email support, to help you.
Basic technical information: device type, app version, IP address and error logs	To keep the service running, secure and free of bugs.

We don't collect photos, contacts, chat messages, payment card details, or your exact address.

2. Your kids' information

Swap141 is for parents and carers aged 18 and over. Kids don't have their own accounts.
For each kid you add, we store only a nickname (up to 16 characters), an emoji, and their collections. We suggest a nickname or first name only.
Your kids' nicknames are visible only to you and the other adults in your family. Other parents see how many collectors your family has, not who they are.
Schools are coming soon. When they launch, a school is only stored if you add it with the school's code, and it's never shown on your profile or to families outside that school.
You can change or remove a kid's details, or delete everything, at any time.

3. Location

Swap141 works from the suburb you choose. It doesn't need your location.
If you tap Find near me or Find swaps near me now, the app asks for permission to use your location once.
Your phone rounds your position to a square about 2 km wide and sends only that square to find spots and suburbs nearby. Distances are worked out on your phone.
Your location is never stored, never shown to other parents, and never tracked in the background.

4. What other parents can see

Depending on your visibility setting (Everyone, Friends only, or Hidden), other parents can see:

your first name, last initial and suburb;
how many swaps you've done and missed, your badges, and how many collectors your family has;
the items your family has spare and needs.

They never see your email, date of birth, postcode, kids' names, school, or location. When you arrange a swap, both parents see the swap spot, day and time.

5. How we use it

To provide the app: accounts, collections, matches, friends, swaps, swap spots and notifications.
To keep swaps fair and safe, including handling reports, blocks and missed swaps.
To answer your questions and tell you about important changes.
To fix problems and improve the app.

We don't use your information for anything unrelated, and we don't sell it.

We use trusted service providers to run Swap141. They may only use your information to provide their service to us.

Supabase: our database and sign-in service. Your account and family data is stored in Sydney, Australia.
Expo: delivers app updates and notifications.
Apple and Google: app stores, in-app purchases, and notification delivery.
Google AdMob: ads and reward videos (see section 7).
Google Workspace: our email, when you contact us.
Cloudflare: hosts this website.

Some of these providers may process information outside Australia, for example in the United States. We choose providers with strong privacy and security practices.

We may also share information if the law requires it, or to protect someone's safety, for example in response to a serious report.

7. Ads and purchases

Swap141 shows reward videos (you choose to watch one to unlock a swap) and some banner ads, provided by Google AdMob.
AdMob may use your device's advertising ID and IP address to show and measure ads. On iPhone, we ask your permission before any tracking for ads. You can limit ad personalisation in your phone's settings.
Ads are never based on your kids' information.
Collection passes are bought through the App Store or Google Play. We receive a record of what you bought, never your card details.

8. How long we keep it, and deleting your account

We keep your information while you have an account.
You can delete your account in the app: Profile, then Settings and privacy, then Delete account. Or ask us to delete it.
Deleting your account removes your profile, your friends, swaps, blocks and reports you made. If you're the only adult in your family, it also removes your kids and their collections. If other adults share your family, the kids and collections stay with them, unless you set up the family and choose to delete them for everyone (otherwise you choose who takes over). It can't be undone.
Copies in our backups are removed automatically, normally within 30 days.
We may keep a small record for longer if the law requires it, or if it's needed to deal with a serious safety report.

9. Keeping it safe

Your information is encrypted when it's sent and stored. Access rules in our database mean each family can only read and change its own private details. Only a small number of authorised people can access the systems, and only when needed. No system is perfectly secure, so if a data breach is likely to cause serious harm, we'll tell you and the Office of the Australian Information Commissioner (OAIC).

10. Your choices and rights

See and correct your details in the app at any time, or ask us for a copy of what we hold.
Choose who sees you: Everyone, Friends only, or Hidden.
Change your friend code at any time. The old code stops working, your accepted friends stay, and requests you haven't accepted are cleared.
Leave a family, or (if you set it up) remove another adult from it.
Turn off location and notifications in your phone's settings.
Delete your account at any time.

11. Contact and complaints

For privacy questions, requests or complaints, email privacy@swap141.com. We'll reply within 30 days. If you're not happy with our answer, you can contact the OAIC.

If this policy changes in an important way, we'll tell you in the app before the change applies.